Effective Date: March 7th, 2024
At Escalent Benefits, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use our services, or interact with us in other ways. By using our services, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information from you when you use our website or services:
- Personal Identification Information: This may include your name, email address, phone number, mailing address, and other information necessary for us to provide our services.
- Communication Information: When you contact us, we may collect information about your communication, including the content of your messages and any follow-up responses.
- Usage Data: We may collect non-personal information related to how you access and use our website, such as IP address, browser type, operating system, and usage patterns.
2. How We Use Your Information
The information we collect is used for the following purposes:
- Providing Services: We use your personal information to fulfill your requests, deliver services, and communicate with you.
- Marketing Communications: We may use your contact information to send you updates, promotions, or information related to our services. You can opt-out of marketing communications at any time.
- Improvement of Services: We use your data to improve our website, products, and services by understanding how you interact with them.
- Customer Support: We may use your contact information to respond to your inquiries and provide customer support.
3. SMS Consent and Communication
When you provide your phone number, you are giving your express consent to receive recurring text messages, including automated texts, to that number from Escalent Benefits. By checking the box and clicking “Sign Up” on our website, you acknowledge and agree to the following terms:
- Age Requirement: You represent that you are 18 years of age or older.
- Private Ownership: You understand that our site is privately owned and is not affiliated with, nor endorsed by, any government agency.
- SMS Consent: By providing your phone number, you consent to receive SMS messages, which may include automated messages. Message frequency may vary but will not exceed 6 messages per month.
- Opt-Out: You are not required to consent to receive text messages as a condition of purchasing any property, goods, or services from us. If you wish to revoke your consent, you can reply with “STOP” to any text message you receive.
- Message and Data Rates: Message and data rates may apply based on your mobile carrier plan. You can reply “STOP” to opt out of further messages at any time.
By providing your phone number and agreeing to these terms, you are authorizing Escalent Benefits to communicate with you via text messages for the purposes outlined above.
4. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in providing our services, such as hosting, email delivery, and marketing. These providers are obligated to protect your information and only use it for the purposes of delivering services to us.
- Legal Requirements: We may disclose your information if required by law or to comply with legal processes, such as subpoenas, court orders, or requests by government authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of Escalent Benefits or its assets, your personal information may be transferred as part of that transaction.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security. We encourage you to take steps to protect your information, such as using strong passwords and keeping your account information confidential.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your user experience and collect information about how you interact with our website. Cookies are small files stored on your device that help us remember your preferences, improve site functionality, and gather analytical data. You can manage your cookie preferences through your browser settings.
7. Your Rights and Choices
You have certain rights regarding your personal information, including:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You can request that we correct any inaccuracies in your personal information.
- Deletion: You can request that we delete your personal information, subject to applicable laws and regulations.
- Opt-Out of Marketing: You may opt out of receiving promotional messages from us at any time by following the unsubscribe instructions in our emails or replying “STOP” to our text messages.
To exercise any of these rights, please contact us at [Insert Contact Email/Phone Number].
8. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a new effective date. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Escalent Benefits
ESCALENT, INC.
Email: contact@escalentbenefits.com
Phone: +14422746845
Address: 17430 COLLEGE PARKWAY LIVONIA, MI 48152
By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.